Prince Edward County – Municipal Website Redesign
A full redesign of the official municipal website for Prince Edward County (Ontario)—focused on improving user experience, content clarity, and accessibility for residents, businesses, and visitors alike.
The Why Behind the Work
Prince Edward County needed a website that could better serve its diverse audiences—from local residents accessing services to visitors planning a trip. Building on our previous work developing the municipality’s brand, we were brought in to modernize the digital experience. Project goals included:
- Solving longstanding issues with navigation and service findability
- Aligning the website with accessibility and user experience best practices
- Providing a scalable CMS for internal updates and content growth
- Conducting user research and stakeholder engagement to guide design choices
How We Helped
- Redesigned and developed thecounty.ca using WordPress and Elementor
- Conducted user journey mapping and feedback sessions with internal stakeholders
- Delivered a WCAG 2.0 AA-compliant design for improved accessibility
- Reorganized content architecture to better support search and usability
- Built a modular, responsive layout system for all service and department pages
- Implemented SEO structure, metadata, and accessibility best practices
- Equipped staff with a flexible CMS and editing workflow
- Provided ongoing technical support and maintenance
Pages delivered across core content, events, and notices.
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Our Continued Partnership
- WordPress maintenance and technical support
- UX and content updates based on evolving municipal needs
- Accessibility reviews and compliance updates
- Support for future digital enhancements and integrations
It's always a pleasure working with 1dea on projects as they are attentive, creative and reliable. They've been working with us (Prince Edward County) on everything from branding, websites, to brochures and really get our look, feel and vibe - which is invaluable.
REBECCA LAMB
Destination Marketing and Development Coordinator, The Corporation of the County of Prince Edward
Inspired by this project? Let’s talk about yours.
Need Help with a Project?
Whether you need a new website, brand identity, or ongoing support—start with a 30-minute exploratory call. We’ll listen, learn, and help you map out what’s possible.
