We’ll handle all critical and routine updates to plugins, theme and core.
Leave security to us.
All plans come with enhanced website security and monitoring.
We backup your website daily, and can restore it at any time.
| WordPress Website Support & Maintenance Plans Comparison | Just the Basics $100 CAD/mo Get This Plan | Get It Taken Care Of $350 CAD/mo Get This Plan | Take Care of it All $1,200 CAD/mo Get This Plan |
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| Daily Website Backups We'll maintain ongoing secure cloud backups. 1dea will take care of restoring a previous backup of the site, should there ever be a need to do so. | |||
| Uptime Monitoring & Restore Supports Our team will continually monitor your website for uptime, and should your website ever go down, our team will troubleshoot and get the site restored quickly. | |||
| Enhanced Security We’ll install and equip your website with premium security and monitoring tools and help assist in ensuring your site remains secure and safe. | |||
| Web/Domain Host Support Leave the tech talk to us. We’ll work with your website or domain host to resolve any issues related to their service. | |||
| WordPress Guidance & Troubleshooting Sometimes we're not sure how to edit or make updates to certain pages in WordPress. Our team is here to help any specific questions you have about WordPress editing. If the change or update you're looking to make is quick, our support team will often go ahead and make the edit for you, and show you how to edit it in the future yourself. | |||
| Malware Removal & Cleanup If your website was ever compromised by a malware injection, our team will handle the cleanup and security changes. | |||
| SEO & Page Speed Optimization We’re available to assist with installing/troubleshooting Yoast SEO, providing image optimization tools/insight, or cleanup of plugins/tools. Further SEO support available in higher plans. | |||
| Migration, Subdomain & Staging Setup We’re available to assist with installing/troubleshooting Yoast SEO, providing image optimization tools/insight, or cleanup of plugins/tools. Further SEO support available in higher plans. | |||
| Weekly Website Care Report Every Monday morning, we’ll email you an update on all of the plugins, themes and core updated during the week, along with site uptime stats, and high level traffic stats on your website. | |||
| Plugin & Website Error Resolution If there’s ever a plugin conflict and/or issue affecting the front-end layout of your site, receive resolution support (amount of time based on your support plan). Unlimited tickets may be submitted. | | | |
| Scan for Broken Links We'll install and help you quickly identify any broken links on your website. We'll help make it easy for you to update those broken links. | |||
8 hrs/mo* that can be used for:
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Updates keep your site safe and working well, like giving your car regular tune-ups. We handle these for you, so your website performs its best without you lifting a finger.
Certainly! Websites can slow down for various reasons, but our team knows the tricks to speed things up, ensuring your visitors enjoy browsing your site.
Absolutely! We understand businesses grow, and needs change. You can upgrade or downgrade your plan with a simple email to our support team.
Our Take Care of it All plan is perfect for ongoing site improvements. It allocates dedicated hours each month for tasks like content edits, design tweaks, or performance enhancements. But if you just want some one-time assistance, we can do that too!
With our basic plan, we spend up to 15 minutes sorting out each issue. If you choose one of the more comprehensive plans, we double that time to 30 minutes for each fix. So, if your website often has complicated hiccups, one of these top-tier plans could be a real lifesaver, making sure we have the extra time to dive deep and get everything running smoothly again.
In the Take Care of it All plan, you can bank unused hours for up to 3 months. It provides flexibility for periods when you might need more intensive support.
